Last Revised: 2021-09-17

Your privacy is important to us. Wilyer ("Company") has created this Privacy Policy ("Policy") to inform you about the information we collect when you visit our website ("Site"), why we collect it, and how we use it. The terms "You," "Your," "Yours," and "User" refer to the entity/person/organization using our Site. "We," "Us," and "Our" refer to Wilyer and its subsidiaries and affiliates. This Policy is governed by our Terms and Conditions of Services. For any questions regarding this Policy or any requests regarding the processing of personal data, please contact us at [email protected].

  1. Information We Collect From You

    We collect information you provide to us to adequately perform the contractual arrangement between you and us and to comply with our legal obligations.
    1. Account Signup Information: When you create an account, we ask for your email, name, phone number, address, personal number, and passwords.
    2. Communications: When you communicate with us via email or other methods, we collect information about your communications and any information you choose to provide.
    3. Payment Information: To use certain features of the Site, we may require you to provide financial information such as credit or debit card number, card type, expiration date, billing address, tax number, name, and surname.
    4. Login Information: We collect login information when you log into your account.
    5. Other Personal Information: We may collect other data you provide through surveys, feedback, financial information (purchase history), and other similar data.
  2. Information We Collect Automatically

    When you use our Site or contact us directly, we may automatically collect information about your actions on our Site, the services you use, and how you use them. This information is necessary for the contract's adequate performance between you and us, to enable us to comply with legal obligations, and given our legitimate interest in providing and improving the functionalities of the Site.
    1. Log Data and Device Information: We automatically collect log data and device information, including IP addresses, operating system, date/time stamp, browser type, and internet service provider (ISP).
    2. Tracking Technologies and Cookies: We use cookies, tags, customer numbers, and device IDs. We also collect information about the device’s operating system.
    3. Geo-location Data: We collect information about your approximate location based on data such as your IP address to improve your user experience.
    4. Usage Information: We use tools like Google Analytics to collect information about your interactions with the Site.
  3. The Way We Use Your Information

    We process your information according to general data processing principles. We may use the information we collect through our Site for various reasons, including:
    1. To identify the user
    2. To create an account
    3. To stay connected
    4. To create statistics and analyze the market
    5. To customize marketing
    6. To send billing information
    7. To contact the user
    8. To improve services
    9. To ensure data security and prevent fraud
    10. To comply with applicable laws
    11. To request feedback
    12. To provide support
  4. We will collect personal information from you only where we have your consent, need the personal information to perform a contract with you, or where the processing is in our legitimate business interests.
  5. Direct Marketing

    We may use your provided contact details for direct marketing. These offers may be personalized based on information you have provided or we have collected. If you wish to withdraw your consent for direct marketing, you may do so by updating your preferences in your account, following the unsubscribe instructions in the received email, or clicking on a link at the bottom of our emails.
  6. Cookies

    We do not use cookies or other tracking technologies.
  7. Information From Minors

    This Site and our services are not intended for persons under the age of 18. We do not knowingly collect or ask for information from minors. If we discover that we have collected information from a minor, we will delete it. Please contact us if you believe we might have information about a minor.
  8. Sensitive Information

    We do not collect sensitive information such as political opinions, religious beliefs, racial or ethnic origin, genetic data, biometric data, health data, or data related to sexual orientation.
  9. Payment Information

    To order and use our services, we may require you to provide financial information. This includes your name, credit or debit card type, expiration date, billing address, certain digits of your card number, and purchase details. The exact data collected will vary depending on the payment method.
  10. Third-Party Links

    Our Site may have links to other websites. Please review their privacy policies to learn how they collect and use your personal data, as we do not control their policies and data processing practices.
  11. Retention

    We retain your personal information to provide services to you and comply with legal obligations. We will retain your information no longer than necessary unless required by law. If you wish to stop us from using your personal information, you can request that we erase it and close your account. Note that even after account deletion, we may keep some information for tax, legal reporting, and auditing obligations.
  12. Your Rights

    You have the right to:
    1. Access the information we have about you.
    2. Rectify inaccurate information.
    3. Object to the processing of your information.
    4. Lodge a complaint with your national Data Protection Agency.
    5. Erase any data concerning you for legitimate reasons.
  13. Application of Policy

    This Policy appliesonly to services offered by our Company. It does not apply to services offered by other companies or individuals, including sites linked from our Site.
  14. Amendments

    Our Policy may change from time to time. We will post any changes on our Site and may provide more explicit notice for significant changes.
  15. Acceptance of This Policy

    By using this Site, you agree to this Policy. If you do not agree, please refrain from using our Site. Continued use of the Site implies acceptance of the revised Policy.
  16. Further Information

    If you have any questions about the data we collect or how we use it, please contact us at [email protected].

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